Artificial Intelligence (AI)
Artificial intelligence has the ability to streamline processes and provide valuable insights. Most online hotel room seekers tend to use aggregator websites to book their accommodation through, while some may land on a hotel’s homepage but leave without booking. In most cases, users would prefer to speak with a hotel staff without having to enter preferred dates and check-in details, which can be quite time-confusing. By using artificial intelligence chatbots on your website, you can provide a personalised service and develop a robust system. Thanks to AI technology, your guests will even be able to place their room service requests through your AI-enabled website, which will surely save your hotel staff time.