The future of travel is technology-based, so tourism jobs will require both technical and advanced soft skills used to effectively implement and manage smart initiatives. The greatest societal impact of digital transformation in tourism may be the effect on the sector’s workforce, which directly and indirectly represents 1 in every 10 jobs worldwide. Like in other economic sectors, intelligent automation will change the nature of some travel jobs and eradicate others altogether. However, digitally-enabled growth will also generate new employment opportunities that could outpace the automation of existing roles, especially as strong growth is forecast for the sector.

Tourism and Technology Summit is a project driven by a vision to disrupt the Tourism industry in Africa through Technology.It works with the public & private sector to drive the growth & development of the industry through:

• Emerging technology driven by innovations

• Sector inspiring policies that enhance growth & development

• Thoughtful stakeholders’ engagement.

• The exposure of players to knowledge on global best practices that engender quality services

BIOMETRICS biometric system is a computerized system

that allows a user to be recognized based on his/her biometrics. It is based on four components: (1) a sensor module, which includes a reader/scanner used to acquire a raw biometric image from a user; (2) a feature extractor module, which extracts a feature set from the raw biometric image and creates a template for the user; (3) a matching and decision-making module, which compares a feature set extracted from the user with the ones existing in the database and makes a decision to either validate a claimed identity or classify the enrolled identities to identify a user; and (4) a database module, which is a repository of templates for users (Jain & Ross, 2008). Biometric systems function in two stages: (1) enrollment, and (2) recognition. In enrollment, a user provides a sample image of his/her biometric (i.e., fingerprint, iris) via the sensor module. Then, the feature extractor module extracts features of the user’s biometric and stores a unique template of that user’s biometric into a database.


Technological innovations support increased efficiency in every industrial sector. Artificial intelligence (AI) is among the most important innovative solutions. Intelligence is measurable and clearly defined. AI has brought several new ideas into our everyday lives like ‘sharing economy’, ‘Internet of Things’ or ‘Internet of People’. Tourism industry is no exception of the many sectors affected by AI: different smart systems and chatbots are used in travel agencies and air transport companies. Predictions about the near future foresee the development of personalised solutions, which will lead to further rearrangement in the technological revolution that has been going on for decades in the tourism industry. The process of continuous progress seems to be unstoppable, and that leads to the big question: how can we adapt to the new world brought to humanity by AI?


Tourism is a very dynamic industry where political, economical and social factors could determine the success or failure of a certain destination, service or product. Therefore, having enormous amounts of solid facts could really benefit the industry in making decisions, and predicting patterns as well as outcomes. The Big Data technology creates opportunities for the travel and tourism industry to grow and invent new business models by analysing said data and spotting market opportunities. However, Big Data is still unknown to most travel agencies, furthermore smaller businesses tend to overlook the benefits of it, This huge source of data can provide managers, businesses, organizations, policy makers and researchers with tons of solid and reliable information for decision making.

The use of technology to design diverse and innovative tourism products will no doubt play an imperative role in positioning travel and tourism in Africa

Under SDGS 17 PARTNERSHIPS FOR THE GOALS, the summit aims to focus on how Technology can deliver smart solutions to enable and grow the Tourism industry in Africa.

Our role at  TOURISM AND TECHNOLOGY SUMMIT is to develop a hub for this emerging innovations and provide a platform to showcase these innovations to the world and by extension invite venture capitalists and equity investors to have a buy in into some of these innovations.

The primary aim for this community would be to engender solutions to numerous problems facing the tourism sector in Africa and how it can be easier to deploy technology to solve these problems

The ONE day Summit will create the platform for experts in Information and Communication Technology (ICT) industry to exchange ideas with their counterparts in the Tourism/Travel industry on how to drive it with contemporary technologies, with the goal of growing the industry, increasing quality, yielding a higher returns on investment to investors in the industry and creating business opportunities for the ICT/Telecoms industries.